The National Committee for Quality Assurance (NCQA) defines the Patient Centered Medical Home as “a health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient’s family. Care is facilitated by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner”.
Singleton Health Center and Medical Center of Santee are proud to be your Patient Centered Medical Home. As a Patient Centered Medical Home, we are committed to providing patients with:
- Patient-Centered Care: a holistic approach to health. We will respect patients and their families as partners highly regarding culture, values and preferences. Patient care will be enhanced through a TEAM approach. Care will be coordinated between the patient, providers, specialists, home health agencies, other facilities and community resources as applicable.
- Open Access to Care: We will offer same day appointments, group visits, and patient portals to make access to our services and your medical information conveniently available to you.
- Comprehensive Services: Acute and chronic care services, prevention screenings and diagnostic services will be available to address most of your health care needs.
- Effective Care Management: Through the use of evidence based guidelines, we will monitor care plans and goals while providing patients with appropriate tools, health education and resources to effectively manage their own health. Care and quality improvement will also include use of technological advances, clinical outcome analysis, risk and medication management.